Privacy Policy

Effective date: August 14, 2026

EastInk Gallery ("we", "us", "our") operates the website at https://innoyq.cn and sells digital art products through our Etsy shop (EastInkGallery). This Privacy Policy explains what information we collect and how we use it.

1. Information We Collect

• Information you provide: If you contact us via email or Etsy messages, we receive your name, email address, and the content of your message.
• Purchase information: When you purchase our digital products on Etsy, the transaction is processed by Etsy, Inc. We receive order details (items purchased, order date) through Etsy's platform but do not store your payment card information. Payment processing is handled entirely by Etsy.
• Automatically collected data: Our web server may log standard technical information such as IP address, browser type, and pages visited for security and analytics purposes.

2. How We Use Your Information

• To deliver the digital products you purchased (download links).
• To respond to your questions and provide customer support.
• To improve our products and website experience.
• To comply with legal obligations.

3. Cookies

Our website does not use tracking cookies for advertising. Standard server logs and basic analytics may be used to understand website traffic.

4. Data Sharing

We do not sell, rent, or trade your personal information. We only share data with service providers necessary to operate our business (such as Etsy for order processing and web hosting providers), and only to the extent required to provide our services.

5. Data Retention

We retain contact and order information only as long as necessary for business and legal purposes. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us using the details below.

7. Children's Privacy

Our products and services are not directed to children under 13, and we do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through Etsy messages (EastInkGallery) or by email.